By: Denny Ziegler, CAA - Strongsville High School (OH)
The value and importance of an administrative assistant
It was just past 9 a.m. on a Monday morning and already, your superintendent called about an issue, your principal was down to see you, and you had three phone calls from upset parents about playing time over the weekend. As you stare to the right of your computer, you notice your to do list just keeps growing. How many of you have been in a similar situation and did not know how to respond?
We have all been in a situation where, as an athletic director, you have a to do list that you replay in your mind. But, as you start on that list, five, six, seven, or even eight other things draw you away from accomplishing what you need to accomplish to stay on track, to meet deadlines, or just to get ahead. If you are anything like other ADs in public education, know that help is on the way. The value of an accomplished administrative assistant is the key to success in any athletic department.
Many of us may have been put in a situation where you begin a new job as an athletic director and the athletic department administrative assistant decides to retire or resign due to change. At first, you may think it’s you as a person, but the reality is most accomplished administrative assistants have routines and certain ways of doing things and when someone new comes in, they worry about the change and disruption of their current routines.
As athletic directors grow in their profession, they will begin to learn "tricks of the trade" to help ease the tensions of walls that seem like they are caving in. Here are some keys to valuing and retaining a successful administrative assistant.
Learning to implement these ideas or a portion of them will lead to a better office environment and will lead to better help in your department.