Watch as Dr. Colleen Hacker explains that when you are angry, frustrated, stressed or have lost focus the next word or thought should be "and". Whatever the negative situation you need to announce, add "and" then pair it with honest, truthful capabilities.
Dr. Colleen Hacker is a Professor in the Department of Kinesiology, Sport, and Performance Psychology at Pacific Lutheran University and has served as a member of the Team USA coaching staff for six Olympic Games as a Mental Skills Coach and Performance Psychology Specialist.
This clip comes from our AD Insider | Thursday 30 episode #112. Click here to view full episode.