Johnny Lee explains the importance of having a designated seating area for your opponents in all your athletic facilities. The purpose is to prevent any confrontations and he recommends that if there is a problem that occurs, you act to defuse the situation. Everyone feels more secure at an event if they know there are boundaries. Signs and emails are a couple of communication tools he uses to educate the public. Large fan code of conduct signs are clearly visible at all athletic events. He emails visiting schools, highlighting how to enter the facility, how to get to the location, and emphasizes the fan code of conduct.