Leslie Reeves shares strategies for navigating tough conversations using the "P.E.A.C.E." acronym. This approach is designed to help create clarity, respect, and resolution during challenging discussions. "P.E.A.C.E." stands for: P - Plan ahead and come prepared; E - Establish clarity around the issue; A - Acknowledge the other person with empathy; C - Use caution and avoid common mistakes; and E - Evaluate the conversation to reflect and grow. By following these steps, the goal is to walk away from any difficult conversation with a greater sense of understanding and peace.
Effective Strategies to Navigate Difficult Conversations with Leslie Reeves, CMAA – West Brunswick High School (NC)
